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GET
Shopee Product Reviews

Overview

The /shopee/product/reviews endpoint retrieves product reviews from Shopee Indonesia (shopee.co.id) including reviewer information, ratings, comments, images, and seller replies.
Currently only Indonesia (country=id) is supported. More Southeast Asian markets will be added in future updates.

Credits

25 credits per successful request.

Parameters

Query Parameters

string
Product slug containing the shop and item IDs (e.g., Product-Name-i.SHOPID.ITEMID).If provided, itemId and shopId are extracted automatically.
string
The Shopee product item ID (e.g., “22133637031”). Required if slug is not provided.
string
The Shopee shop/seller ID (e.g., “12651109”). Required if slug is not provided.
string
required
Country code. Currently only id (Indonesia) is supported.
number
default:"20"
Number of reviews to return (max 50).
number
default:"0"
Offset for pagination. Use this to fetch additional reviews.
number
Filter by star rating (1-5). Leave empty or 0 to get all ratings.
number
default:"0"
Filter type:
  • 0 = All reviews
  • 1 = Reviews with comments only
  • 2 = Reviews with media (images/videos) only
Either slug OR both itemId and shopId must be provided.

Example Requests

Get Reviews by IDs with Filters

Paginated Reviews

Response

Success Response (200)

Returns product reviews with metadata:

Response Headers

Error Responses

Use Cases

  • Sentiment analysis: Analyze customer feedback and satisfaction
  • Product quality monitoring: Track reviews to identify quality issues
  • Competitive analysis: Compare review quality across similar products
  • Review aggregation: Collect and display reviews in your own system
  • Customer insights: Understand what buyers like or dislike about products

Notes

  • This endpoint uses renderless scraping (direct API call), making it very fast
  • Reviews are returned in chronological order (newest first by default)
  • Anonymous reviews will have limited author information
  • The hasMore field indicates if pagination should continue
  • Seller replies are included when available